Service and warranty

We are with you after installation too

Even the best blinds and insect screens sometimes need adjusting or repair. That is why our contact with the customer does not end on the day of installation – we help during the warranty period and after it ends.

The service covers warranty and post-warranty repairs of products purchased from Wrolety.

Wrolety service van – servicing of blinds and insect screens

3-year warranty

on every product we offer

Up to 2 days

maximum waiting time for service

About 20 minutes

average on-site repair time

How do I make a complaint?

Send an e-mail to reklamacje@wrolety.pl – we will get back to you and arrange a service date.

  1. 1
    Describe the problem

    Which product, in which window, and what exactly is not working.

  2. 2
    Attach photos

    Ideally 2–3 photos or a short video of the fault – that way we can tell more quickly what to bring to the service call.

  3. 3
    Give your contact details

    Name, installation address and telephone number.

Write your complaint

+12 months

Extend your warranty by a year

Happy with the installation? Leave us a Google review and we will extend your warranty by an additional 12 months.

  1. 1
    Leave a Google review

    Once the installation is finished, rate our work in a few words.

  2. 2
    Let us know by e-mail

    Write to biuro@wrolety.pl, saying that the review is from you – give your name, surname and installation address.

Leave a Google review Write to the office

Have a question before submitting a complaint? Call customer service: 720 814 814 or check our contact details.

Blind and shutter service in Wrocław

We repair and adjust interior and exterior roller blinds, venetian blinds, pleated blinds, insect screens and awnings. The most common faults are a broken cord or chain, a jammed mechanism, a damaged spring or a motor that no longer responds to the remote.

Often a repair is quicker and cheaper than replacing the whole system.

Warranty and post-warranty service

Systems installed by us carry a 3-year warranty. Post-warranty service covers products bought and installed by Wrolety: we replace worn parts, fabrics and slats.

How to report a fault

Write to reklamacje@wrolety.pl, describe the problem and attach a photo. We will arrange a visit in Wrocław or the surrounding area and bring the necessary parts.

We also serve Wałbrzych, Świdnica and Świebodzice.

We are mobile! Book a free, no-obligation measurement or a presentation 720 814 814

Privacy policy | Website terms

Wrocław

Wałbrzych

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